No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Venus via phone. Our aim is to assist you in efficiently locating the phone number of Venus and address any concerns or inquiries you may have about your Venus purchases. We understand that waiting on hold for extended periods to inquire about your order on Venus can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a Venus representative once you've reached them. By following our step-by-step guide for contacting Venus customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Venus representative assist you more effectively. We also provide guidance on how to ask the Venus representative for assistance, as well as how to follow any instructions provided by the Venus representative.

With this information, you can reach out to the Venus customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Venus purchases.

Venus Phone Number

Toll-Free Number:

888-782-2224

Current wait: 5 mins (4m avg)

Hours: Mon-Fri 8am-midnight, Sat-Sun 10am-10pm EST

Best time to call: 1:15pm

Want to contact Venus customer service faster? Don't wait on hold! Chat with the Venus team directly via live chat.

Customer Service Phone Number:

  • (904) 997-4000

    Outside the US and Canada

Skip Traditional Phone Calls, Reach a Solution Faster!

No navigating complex phone menus and no more waiting on hold – WorthEPenny will forward your concerns directly to the business for their response:

  • Faster Solutions: Cut down response times. Get resolutions faster.

  • Stress-Free: No more phone call hassles. You don't even need to pick up the phone!

  • Advocates for You: We amplify your voice, ensuring businesses hear your concerns.

Help me with my issue

Contact Venus via Social Media:

They are facing similar issues just as you are…

Check out if you can find the solution you need.

What happened: good morning, *I recently purchased Simple Venus Shavers * package at Walmart in Naugatuck CT. the reason for my email is as I was opening the package only * shaves was in the enclosed package. this has never happened to be before and i purchased these razors quite often*UPC* **********

What happened: I have a cold schoulder top that I want to exchange I don’t remember when I purschasefd it it was *.**

What happened: ******************* ********* ********** Venus*** ******* ******** ** ******** ** ********* *************** * ****** * ********. ***** * ****** ********* * ********* ****** ******** ****** ******** ********** ******** ****** *** ******** *********** **, *************, ***** * ********* ** ******** *** ****** ***** **** **** ****** ******,** *** ****** ** *** ***** ** ******* **** ****** ********. * ***** *********** ******* * ** **** ************ ** ****** ***** ********.

What happened: I need to return stuff. I need a phone number to talk to customer service. Can you please give me a phone number

What happened: The problem: Ordered pj set and pants were never sent

What happened: The problem: I want my order I placed on *-*-**** O-*YH*****Y*** please

What happened: The problem: Do I need a return label from you?

QA

How to contact Venus by phone?

To contact the Venus customer service by phone, you can follow these steps:

  • Look up the phone number of the Venus customer service. The phone number is listed on venus.com. Or check out the Venus phone number page on WorthEPenny.

  • Dial the Venus phone number 888-782-2224.

    Hours: Mon-Fri 8am-midnight, Sat-Sun 10am-10pm EST

    Best time to call: 1:15pm

  • Wait for an answer: Once the call is connected, wait for a Venus representative to answer on the other end.

    Average wait time: 4m

  • Identify yourself and state your reason for calling the Venus representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Venus to help them assist you.

  • Ask for assistance: Ask the Venus representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Venus needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Venus representative: After you have received the assistance you need, thank the Venus representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Venus, you can follow these steps:

  • Dial the Venus customer service phone number 888-782-2224, which can be found on the Venus website or in your order confirmation email form Venus. Or check out the Venus phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Venus. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Venus representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a Venus representative.

  • If the system still doesn’t connect you to a Venus representative, stay on the line without pressing any keys. Venus will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Venus.

  • Once you reach a live person, explain your issue and provide any relevant information about your Venus order. The Venus representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Venus website. This may allow you to connect with a Venus representative more quickly and efficiently than calling.

QA

Any tips for calling Venus customer service?

When calling Venus customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Venus account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Venus representative without any disruptions or background noise.

  • Be polite and respectful to the Venus representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Venus.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Venus representative address your concern.

  • If the initial Venus representative is unable to resolve your issue, politely ask to speak with a supervisor from Venus or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Venus representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Venus after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Venus customer service.

QA

What can I do If I am unhappy with my call to Venus?

If you are unhappy with your call to Venus customer service, there are several options you can try:

  • Call again: Try calling Venus customer service again and speak to a different Venus representative. Sometimes a different Venus representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Venus representative, you can ask to speak with a supervisor from Venus or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Venus may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Venus customer service through other channels, such as email or chat. You can also explore the Venus Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Venus service, you may want to consider other options such as returning the product you bought on Venus or filing a complaint with a consumer protection agency.

QA

How do I contact Venus via live chat?

To the Venus customer support via live chat, you can follow these steps:

  • Go to the Venus website and look for a "Contact Us" or "Help" link at the bottom of the page.

  • Click on the link and look for options to contact the Venus customer support, which include email, phone, or live chat.

  • Click on the live chat option, and follow the prompts to connect with a Venus representative.

  • Provide any necessary information about your issue or question, and wait for the Venus representative to respond.

Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Venus live chat option, you may need to contact the Venus customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.

QA

How to contact Venus via social media?

You can contact Venus via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Venus via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Venus official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Venus, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Venus. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Venus social media team.

Please note that the social media accounts of Venus are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Venus for certain issues. For urgent or complex issues, it's recommended to contact Venus customer service via phone or chat for more personalized assistance.

QA

Does Venus have an email? How to contact Venus customer service by email?

Yes, to contact the Venus customer support by email, follow these steps:

  • Go to venus.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Venus and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Venus order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Venus order number or username.

  • Once you have completed the email, click send. You should receive a response from the Venus customer support team within a few business days.

QA

What is WorthEPenny's relationship to Venus?

To put it simply, WorthEPenny is an independent third-party website that is not related to Venus. WorthEPenny provides free tools and resources to assist customers in reaching Venus customer service more efficiently, such as the Venus phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Venus, as well as forums where Venus customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Venus, it is not associated with or endorsed by Venus.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Venus official app or the Venus company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Venus trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Venus. All references by WorthEPenny to third-party trademarks like Venus are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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